Software Activation

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Software Activation

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WireCAD v9 offers 2 program levels with two licensing models:

PRO Perpetual License. This license is issued as a replacement to users of WireCAD v8 XLT/PRO with current Assurance.

PRO Subscription License. This license has an expiration date with a range of 30 days to 3 years.

ENT Perpetual License. ENT fiber management tools only support the perpetual license model.

 

WireCAD no longer offers the XL Free mode.

An activation key is all that is required to change program levels. If you have questions about the licensing scheme click here.

 

Floating Licenses

Floating License Leases

How To

Troubleshooting Activation

 

Activation

Integral to WireCAD is the ability to have a single authorization key activate multiple concurrent machines if your organization has paid for more than one seat. By default, when you purchase a seat of WireCAD your license count for your key will be set to 1 (one).  operational.

activation_screen_zoom50

 

This will allow 1 (one) machine to be active at a time.

You may install WireCAD on any number of machines throughout your organization; However, only one (or your license count) machine will be active at any given time.

Floating License Lease

The mechanism by which we float licenses is the license lease. Leases can float or lock to a machine. During the activation of your software you will be prompted to pick a lease period.

float_zoom50

Once activated the application until it is shut down; thus making it available to another machine. Upon application startup the license is validated and a lease is acquired automatically if web connected. If you cannot connect to the web you will need to phone WireCAD support at:

1 661.253.4370 international.

1 866.273.5298 US and Canada toll free.

NOTE: Subscription keys must be activated via the web at least once per subscription period and cannot be activated by phone.

How To: Activate WireCAD

1.Enter your authorization key (it's the really long one that ends in 90. If you fail to enter the key correctly you will not be able to proceed.

serial_key_zoom60

2.If you have successfully entered a valid key and you are web connected you will be able to activate by web.

3.Select the Float/Lock mode and click [Activate/Deactivate]. If you are successful your screen will look like this:

act_success_zoom50

 

If you are not web connected you will need to call us at:

1 661.253.4370 international.

1 866.273.5298 US and Canada toll free.

If no connection is available you will see the dialog configured like this:

phone_act_zoom50

Call the number above. We will need the Machine ID and will read you back an activation code that you will enter in the box.

Then click the [Continue] button.

 

You will receive a message box indicating the success of the activation.

Troubleshooting Activation

The following are a few reasons your activation by web will fail:

1.Not connected

2.Lease already in use by another machine

3.Authorization key abuse

4.Authorization key not found in the database

5.Your machine Date/Time is more than twenty four hours out of sync with our web server (UTC).

6.License count exceeded.

7.Subscription expired (Applies only to subscription keys).

 

The following are a few reasons your activation by phone will fail:

1.You have provided and incorrect Machine ID.

2.The WireCAD technician has entered and incorrect value.

3.You have entered and incorrect value in the activation field.