Knowledge Base
This is a knowledge base of tips and tricks and frequently asked questions.
Contents
FAQ
Q: my mouse wheel is zooming way too far in and out.
A: Click Project>Settings [User][Drawing] Set the MouseWheel Zoom Scale to a number between .1 and 2.
Q: I have been asked to send my error logs to WireCAD support. Where are these located?
A: The path is different for XP and Vista/7
- XP:
C:\Documents and Settings\All Users\Documents\WireCAD\WireCAD6\Logs
- Vista/7
C:\Users\Public\Documents\WireCAD\WireCAD6\Logs
Your logs are coded by user and month.
Q: Where Does WireCAD Put Files?
A: WireCAD places files in a number of directories.
XP:
Executables
C:\Program Files\WireCAD6
Shared Program Files
C:\Documents and Settings\All Users\Documents\WireCAD\WireCAD6
User Data
C:\Documents and Settings\YOURUSERNAME\Local Settings\Application Data\WireCAD\WireCAD6
VISTA / 7:
Executables
C:\Program Files\WireCAD6
Shared Program Files
C:\Users\Public\Documents\WireCAD\WireCAD6
User Data
C:\Users\cbh\AppData\Local\WireCAD\WireCAD6
We also install BrotherP-Touch components to the C:\Program Files\Common Files
Q: Does WireCAD Work on VISTA/Win7 64 bit?
A: Yes. WireCAD v6 will run as a native 64 bit application. It will address all 64bits. There is one issue though and that is that WireCAD v6 on a 64bit machine will NOT be able to convert old v2-v5.1 projects. This is due to Microsoft not porting the JET engine to 64bit. As a result, all functions in the application will work, but you will not be able to read any of your old project or global databases.
