Difference between revisions of "Knowledge Base"

Revision as of 16:21, 21 March 2011

This is a knowledge base of tips and tricks and frequently asked questions.

FAQ

Licensing FAQ

Q: my mouse wheel is zooming way too far in and out.

A: Click Project>Settings [User][Drawing] Set the MouseWheel Zoom Scale to a number between .1 and 2. The Default is 1.2

Q: I have been asked to send my error logs to WireCAD support. Where are these located?

A: The path is different for XP and Vista/7

• XP:

C:\Documents and Settings\All Users\Documents\WireCAD\WireCAD6\Logs

• Vista/7

C:\Users\Public\Documents\WireCAD\WireCAD6\Logs

Your logs are coded by user and month.

Q: Where Does WireCAD Put Files?

A: WireCAD places files in a number of directories.

XP:
Executables
C:\Program Files\WireCAD6
Shared Program Files
C:\Documents and Settings\All Users\Documents\WireCAD\WireCAD6
User Data
C:\Documents and Settings\YOURUSERNAME\Local Settings\Application Data\WireCAD\WireCAD6

VISTA / 7:
Executables
C:\Program Files\WireCAD6
Shared Program Files
C:\Users\Public\Documents\WireCAD\WireCAD6
User Data
C:\Users\cbh\AppData\Local\WireCAD\WireCAD6

We also install BrotherP-Touch components to the C:\Program Files\Common Files

Q: Does WireCAD Work on VISTA/Win7 64 bit?

A: Yes. WireCAD v6 will run as a native 64 bit application. It will address all 64bits.

Note: There is one issue though and that is that WireCAD v6 on a 64bit machine will NOT be able to convert old v2-v5.1 projects. This is due to Microsoft not porting the JET engine to 64bit. As a result, all functions in the application will work, but you will not be able to read any of your old project or global databases.